Are you fluent in German? Do you have technical knowledge? Do you thrive in a fast-paced environment where no two days are the same? Can you manage multiple tasks while keeping a keen eye on customer satisfaction? If so, please keep reading!In this role, you will:- Receive and respond to customer calls and queries regarding orders ...
- Review and process customer orders through our ERP system. - Coordinate shipments with the logistics department. - Act as the single point of contact for customer orders. - Organize return shipments and manage credits/debits for customers. - Assist the finance team in resolving payment disputes. - Effectively manage backlogs. - Log, report, and resolve customer complaints. - Handle Bill of Materials (BOM) price requests. Interested? Send your CV and motivation to leuven_811@randstad. be.
show more Are you fluent in German? Do you have technical knowledge? Do you thrive in a fast-paced environment where no two days are the same? Can you manage multiple tasks while keeping a keen eye on customer satisfaction? If so, please keep reading!In this role, you will:- Receive and respond to customer calls and queries regarding orders. - Review and process customer orders through our ERP system. - Coordinate shipments with the logistics department. - Act as the single point of contact for customer orders. - Organize return shipments and manage credits/debits for customers. - Assist the finance team in resolving payment disputes. - Effectively manage backlogs. - Log, report, and resolve customer complaints. - Handle Bill of Materials (BOM) price requests. Interested? Send your CV and motivation to leuven_811@randstad. be